QuikServe Solutions provides an unsurpassed 24/7/365 technical support to our customers. There is always a QuikServe staff member available to respond to the needs and demands of our customers. Utilizing a tiered hierarchy structure within our support team, we pull together all of our assets and resources to ensure a timely and prompt resolution while ensuring minimal down time.
Helpdesk
Our technical support staff can be reached either via phone, e-mail or fax.
Phone: (402) 963-4100
Fax: (402) 334-4395
E-mail:
To Submit an Online Support Request Click here.
Account Management Services
The Account Management team promises a personal commitment to ensure the success of their clients. They achieve this by sharing their clients’ business philosophies, understanding their needs and desires and act in accordance with them to ensure the highest quality of customer care and service. Each account manager is dedicated to his or her client(s), specializing in understanding all the needs and requirement specifics to that client. Account managers act as a single point of contact for their client(s) to rectify all of their day-to-day business needs.
| Kathy Carroll | (402) 697-6048 | |
| Ryan Weathers | (402) 697-6049 | |
| Chad Marquis | (402) 334-4394 | |
| Emily Perdue | (402) 697-6040 | |
| Jeff Shanahan | (402) 334-4386 | |
| Russ Nesvik | (402) 334-4388 | |
| Jason Fochek | (402) 334-4399 |
Databuilding Services
Databuilding services fulfill the needs for all Point-of-Sale programming related issues. Any time a new item is being added to our clients Point-of-Sale system either, due to a new promotions or simply because of menu changes, databuilding services ensure any changes go out in a timely and efficient manner.
| Lori Hull | (402) 697-6059 | |
| John Kloke | (402) 334-4398 |
Shipping & Receiving
Our shipping and receiving department is responsible for processing all the RMA tickets that are forwarded through our helpdesk. Any time a customer requests equipment be sent to them, our shipping department makes sure that the correct item(s) are sent on time.
Phone: (402) 933-9885
Fax: (402) 933-8867
E-mail:
