7 Benefits to QuikServe Security

This month in alignment with National Cybersecurity Awareness Month we have discussed ways that you can prevent cyber attacks and threats. But with the advancement of technology, it is critical that every company does its part to protect employee and customer data, which sometimes means calling in the security pros. Partnering with a technology business that values the importance of cybersecurity is crucial to maintaining online safety.

QuikServe offers maximum security to all our partners to simplify the complexities of PCI compliance and protect your network investments. Your customer’s data is an asset to your business functions, but it is also an asset to hackers looking for any information they can steal.

The QuikServe security package includes all the important services for ensuring compliance as well as direction on setting up and monitoring of the personal security packages that will safeguard your computers and data from external threats.

7 Benefits to QuikServe Security:

1. QuikServe offers a managed SonicWALL Firewall. In addition, SonicWALL has recently been awarded the U.S. Educational Technology Purchasing Alliance (USETPA) contract for wireless access points, firewalls (network security products) and related security services. QuikServe’s managed Unified Threat Firewall includes complete intrusion prevention with real time monitoring, detection and reporting to protect your data.

2. It comes equipped with anti-virus/anti-malware to protect your hardware investments. This feature includes real-time blocking of threats and zero-day attacks.

3. Our Windows update service makes sure that all patches and updates for Microsoft are current on all computers. This means you don’t have to worry about maintaining updates which is a critical aspect of cybersecurity.

4. Our CB-Defense Next-generation Antivirus + Endpoint Detection and Response is an industry-leading, cloud-native endpoint platform that makes it possible for us to consolidate security using a single agent console and dataset to stop malware and non-malware attacks.

5. LogMeIn remote access allows you to control and monitor your computers remotely and also includes two-factor authentication for additional security.

6. Our security package also includes PCI Training Materials which includes information on security policy, security best practices, disaster recovery procedures and more.

7. We also provide ongoing support and monitoring services from our Helpdesk which is available 24 hours and day, 7 days a week.

Protection is your best prevention. Contact QuikServe at 402.933.5296 or email us at quikservesolutions@quikserve.com to learn more about our services and how we can provide you with a safe and secure business for the years to come.

Tips for Having a Grand Slam QSR Opening

It’s the bottom of the 9th inning of the World Series, your team is down three points, bases are loaded, you’re up to bat and have two-strikes.

That’s a lot of pressure for one person. This is the same kind of pressure you may be feeling if you are about to have a grand opening for your new restaurant.

Here are some helpful tips to knock your grand (slam) opening out of the ballpark:

1. Social media. This is essentially free advertisement, so you should be using these platforms to your advantage. For the food industry, Instagram is best to showcase your food and restaurant with vibrant, trendy photos. Twitter is a great way to engage with your followers. Social media is where you can let your creativity flow…and don’t forget to create a unique hashtag!

2. Staff bonding. Get to know your staff well before the opening. A grand opening can be a stressful time for all employees. Make the time to have a couple of team bonding experiences prior to the event. This will help increase work morale and develop a high-quality team.

3. Offer something free. Simply mention the word ‘free’ and you will have people flocking to your door. We know free isn’t something you can offer often, but if there is one day you should offer free stuff it is your grand opening. Some ideas for free perks could be a drink ticket, an appetizer or even an entry into a raffle for some big prizes. Whatever you decide to offer promote this on your social media pages.

4. Schedule and train staff properly. First, it’s always good to be overstaffed for a grand opening because the last thing you want is to lose new customers due to long wait times. Second, train your staff to be fast, efficient and friendly. Poor service will not result in repeat customers. Set aside time before the opening to have your employees come in and do training on your POS system, payment methods and how to handle different customer interactions.

5. Technical Support. Have a technology provider offers 24/7 support. If an issue comes up the opening day you can’t wait until the next morning for their help, you need it now!

6. Charity Involvement. People like to be a part of a good cause. Find a local charity that you align with and see how you can involve them with the grand opening.  

Now use these tips, get your fans excited and have a victory-filled opening. For the best technology and support team to assist you on opening day and every other day give QuikServe a call at 402-933-5296 or email us at quikservesolutions@quikserve.com.

Six Ways Your QSR Can Be #CyberSmart

Companies store a lot of information from customers and employees making them a prime target for data breaches. This doesn’t mean individuals aren’t targeted as well, but some of the best hackers aren’t going after one person, they’re going after millions. Think of it this way—why have one slice when you can have the whole pie. This is the thought process of a lot of cyber hackers.

Some of the largest data breaches that have occurred:

  • Marriot/Starwood: 500 million accounts
  • Equifax: 146 million accounts
  • Under Armour: 150 million accounts

Not only are these Cyberattacks harmful to the people whose personal information is stolen, but it can also have a huge financial hit on the company attacked. Radware reported that the cost of a cyberattack on a company increased 52% to $1.1 million in the past year. In addition, companies saw a 37% reputation loss after an attack.

As a QSR you don’t want to lose money and you certainly don’t want to lose customer loyalty due to a data breach. That’s why maintaining safe and secure operations is key to keeping the customers happy and coming back to your business.

Six ways to keep your QSR #CyberSmart:

1. Invest in a top-notch technology network that is constantly working on innovations to stay ahead of the curve. Old, outdated technology is just a disaster waiting to happen in the cyberworld.

2. Don’t share sensitive company or personal information online with an unsolicited source.

3. Perform regular updates on your systems. Updates are what patch up the errors in technology systems. You should always maintain updates on your personal and professional devices.

4. Always use strong passwords and two-factor authentication where applicable, to provide extra security.

5. Avoid unknown links and emails. When in doubt it is always best to avoid clicking on something that you are unsure of. If you get an unexpected email from someone you don’t know, do not click any links or attachments.

6. Educate and Train. Make sure not only you are informed on proper cybersecurity practices, but your employees as well know what to look for and what to avoid.

For more information on cybersecurity visit: https://staysafeonline.org/ncsam/about-ncsam/