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support SOLUTIONS

Maximizing the
benefits

We might be known widely for our software, but we don’t stop there. We offer several other services to our QSR partners to provide them with a one-stop-shop for all their business needs.

 

24/7 Help Desk

We expect the unexpected.

Our experts are available 24/7 and 365 days a year. We don’t outsource our help desk, so you know you are speaking directly to people who are working from our Omaha, Nebraska office. With our team you can expect Midwest manners mixed with Silicon Valley knowledge. We take pride in our employees who will work diligently and efficiently to solve whatever issue you are experiencing.

Repair & Installation

Fast, reliable and friendly services

Our installation and repair pros are the best in the market. Whether you need your equipment up and running before a grand opening or maybe you just have a some outdated items that need to be replaced or fixed, our expert team will step in to help you out. We handle all kinds of installments for our customers ranging from indoor POS terminals to outdoor digital menu boards. In addition we offer our on-site repair and advanced depot program for the moments in life when the unplanned happens, we got your back.

Managed Network & Security

Don’t let digital information become a major liability.

Digital information is a necessary asset for your company, but without the proper security, it can be a major liability, too. Central Retail Solutions Security is designed to protect your critical company data, comply with industry standards and restore your peace of mind. If your business accepts, stores, or transmits card data, PCI DSS (Payment Card Industry Data Security Standards)compliance certification is required by all major credit card brands. Our system security packages include the essential services for ensuring compliance as well as advising on, setting up, and monitoring a personal security package that will safeguard your computers and data from external threats.

Payroll & Accounting

Crunching the numbers and taking care of the details.

While you focus on creating and delivering the exceptional experience for your customers, our nationally respected accounting team will be on hand to crunch the numbers and take care of the details.  We get it, accounting isn’t everyone’s cup of tea. That’s why we bring in the top dogs to do it for you and take that stress off your plate. Regardless of the type of operation you run, you can utilize our payroll and accounting support as a standalone service – or roll it into a more comprehensive back-office solution.

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